Privacy Information

This Privacy Information explains how Jorvexil (“we”, “us” or “our”) collects, uses, stores and protects personal information when you visit our website, register an account or use our trading and support features. It should be read alongside the Terms of Use and applies to visitors as well as registered users.

Information we collect

We may collect identification details, including your given name and family name; contact details such as your email address and phone number; your country of residence; IP address; technical activity logs; account preferences; and information provided in forms, support enquiries or payment verification checks. Some details are required to open an account and process deposits or withdrawals, while other information helps secure access and keep the service operating reliably.

Purposes for using your information

• To create, confirm and manage your account
• To provide the platform, market charts and customer support
• To fulfil legal, fraud-prevention and regulatory requirements
• To improve service stability, detect inappropriate activity and secure logged-in sessions
• To deliver service messages about your account, including deposit changes and planned maintenance

Measures used to protect data

We use technical and organisational measures appropriate to the potential risks. These can include SSL protection for data in transit, access permissions, logging for sensitive connections and, where available, two-step verification. No system can be guaranteed completely secure; contact [email protected] promptly if you believe someone has accessed your account without permission.

Choices and rights concerning your data

Depending on the laws that apply where you live, you may have the right to view, correct, restrict or delete certain personal information, or object to specific ways it is used. Email [email protected] with the subject “Data rights” and provide the email address associated with your account. We may complete reasonable identity checks before processing your request.

Retention and service providers

We retain information for as long as necessary to provide the service, comply with legal obligations or resolve disputes. Selected providers, such as hosting firms, payment services and transactional email platforms, may process information on our behalf under contractual instructions and appropriate security requirements.

Cookies and system logs

The website may use cookies and similar tools to keep sessions working, help secure the site and understand overall audience usage. You can adjust your browser controls to restrict certain cookies, but this may prevent functions such as account sign-in or preference storage from working fully.

Privacy enquiries

For questions about this notice or your information rights, please email [email protected]. We aim to provide a clear reply within a reasonable timeframe, subject to any verification steps that may be necessary.